C. Michelle Bryan

The Unilever purchase of Dollar Shave Club shows how a design thinking approach to innovation can disrupt by using a systematic approach to simplify...

Frameworks like the Malcolm Baldrige National Quality Award offer a model for Third Wave organizations to assess the metrics that will position them for...

In today's rapidly evolving business landscape, the ability to make effective decisions at all levels of an organization is paramount to success. Traditional top-down decision-making...