Hilary serves as Director of Consulting Operations at Toffler Associates, which spans the full range of back office functions, to include Accounting and Finance, HR and Talent Acquisition, Marketing and Sales Operations, and Facilities and Administrative Services. Hilary started her career in social science research and transitioned to her first consulting role in marketing at Hitachi while attending business school. After earning an M.B.A. from the R.H. Smith School of Business, Hilary joined Booz Allen Hamilton where she led strategic communications and change management engagements for IT implementations. At Booz Allen, she began taking on administrative management responsibilities for her client services team and never looked back. Hilary has held operational leadership positions for management consulting, IT services and research companies. She has a B.A. from Temple University.
Why did you join Toffler Associates?
I joined Toffler Associates because I knew the leadership team held the same values as me, I saw a differentiated approach to consulting, and I also thought it would be really cool to work for the organization that Alvin and Heidi Toffler founded, given their reputation and international influence.
What is your superpower?
I think my superpower is plate-spinning. As a Woman-owned Small Business, we don’t have a back office staff dedicated to different functions so in my role I have to balance a lot of competing priorities all at once.
What excites you about 2030?
I’m hopeful that the advances we’re seeing in social justice and the re-commitment to climate control will result in seismic changes in a positive direction.
What would you emphasize to a recruit about your role, the firm, or success at client?
Toffler is a community that extends beyond our employees, their families and our clients to anyone who has participated in our research over the last 25+ years. It’s a massive coalition of thinkers, influencers and ordinary people who together provide insights to enable organizational success.
What was your most influential prior job experience and why is it relevant at TA?
I spent 5 years as a management consultant at Booz Allen, and that front line experience in consulting delivery, business development and people management is something I keep front of mind every day in my role providing our consultants with the processes and tools they need to serve our clients. I’ve walked a mile in their shoes.
How do you spend your free time?
My daughter plays club volleyball so most of the year we are going to tournaments on weekends, and driving to practices during the week. Before we were parents my husband and I enjoyed home improvement projects, and we renovated a house while living in it. For about 3 months the kitchen sink hung on a rope.
When I think about 2030 I’m hopeful that the advances we’re seeing in social justice and the re-commitment to climate control will result in seismic changes in a positive direction.