L. Eric Patterson, Brig Gen (Ret.)

Organizations must view IT resource implementation as a combined human-machine institution and involve users from the planning phase to manage toward productive change.

A smart city is defined as an urban development that integrates information and communication technology (ICT) and the Internet of things (IoT) technology to manage...

Change is exciting, necessary, and difficult. Reducing change fatigue requires leaders to communicate effectively and support the team making change possible.