The Experience Economy Comes Full Circle
The Experience Economy is coming full circle as customer experience focuses on satisfying fundamental human needs and personalized wants.
Welcome to the Fourth Wave? Cognitive Tech and AI are Reshaping Humanity
With the emergence of cognitive technology, augmented reality, AI and other bleeding edge innovations, humanity may be evolving toward the Fourth Wave.
The Aging Population – How to Prepare Your Organization
By understanding the shifting demographics and the needs of the new population, your organization can take advantage of future opportunities.
The Accelerating Shared Economy
The nature of work is changing, and this is more than just virtualization. Who we are, how we interact, and the way we work...
Technology has Exposed the Gap Between Wealth and Poverty
The gap between wealth and poverty is widening, and technology is exposing the haves to the have-nots. We explore the impact of the shift...
Measurement and Metrics for Success in the Third Wave
Frameworks like the Malcolm Baldrige National Quality Award offer a model for Third Wave organizations to assess the metrics that will position them for...
Take Care of Your People if You Want Your Organization to Thrive
How leaders enable the total wellbeing of their people has great relevance to the health, competitive position, and long-term success of their organization.
Do people still matter in a post-automated world?
As technology transforms and replaces human jobs, companies must hire and build a workforce capable of competing in a future where automation is the...
Human-to-Human Engagement Will Win in the Technology Age
Organizations like Veterati create value and enable the irreplaceable impact of human engagement by aligning the organization and its stakeholders.
The Risk of Neglecting Human Value in the Innovation Solution
This is why, in seeking solutions in technology innovation systems and neglecting the value of their human workforce, organizations put their future at risk.
Why You Need to Conduct an Organizational Innovation Assessment
Similar to engaging Myers-Briggs to place people, an organizational innovation assessment using a shared framework will improve progress efficiency & outcomes.
AI is Worthless in the Absence of Human Judgment
Integrating cognitive technologies like AI, leaders must keep human talent in focus for the organization to optimize new information outputs and found time.